Thursday, July 30, 2026

Water meter open house was an educational experience

All Woodstock homes require an upgrade in water meters, beginning in 2027

By MARK SCHADENBERG

Technology is advancing quickly, but when a product also becomes obsolete due to wear-and-tear, it’s time to be replaced.

The County of Oxford administration building’s front foyer on Tuesday hosted a Water Meter Information Night – a great opportunity for me to learn why the water meters in Woodstock homes are needed to be upgraded beginning in 2027 and to pick up more details on the water and waste water systems in general in Oxford. There were 4 info tables / stations featuring background details on all Oxford water systems, and then 2 more tables with a focus on water meters.

Even though the event was hosted by Oxford, it was Woodstock water department rep Tom Fuller who passed along some terrific history on water meters because before 2008 there was a flat rate billing for water consumption. Beginning in 2008, water meters were installed in all Woodstock residential houses, including multi-family buildings. A full metering system for water usage billing began in 2011.

Now, 15 years later the equipment has changed, but so has the technology for home owners gaining an ability to monitor their own consumption – to conserve water and to possibly find leaks in their system such as on-going running toilet.

With cell phones and ‘Apps’ dominating the consumers choice and desire to control quantities and make predictions (Apps are popular for weather, garbage day, etc), the new water meters will have the capability to create live data for a customer just as your cell phone might update you weekly on the time you have spent with your device. The new App device will also send you an alert if an anomaly is detected in your household trends which could be something like forgetting to turn off your backyard sprinkler. This idea could become very important if you’re on vacation in the winter.

Keep in mind, the more water you consume, the higher your bill. While I enjoyed math in high school 40+ years ago, to comprehend the hump-back billing format system is complex as you’re billed low for low cubic meter of consumption, more (per cubic meter) for medium usage to encourage water reduction, and then for the highest capacity users a lower rate per cubic meter as the quantity user is most certainly industry.



In Woodstock, therefore, all 17,000 data collecting meters will be replaced over the next few years.

As for the actual meters – 13,000 -- due to age, accuracy fail, and lime buildup have reached end-of-life and need to be upgraded and replaced with new devices. 

Overall, the County water system covers more than 31,000 clients.

An interesting tidbit I learned is that multi-family or multi-tenant buildings only have one feed into the building, so the exact breakdown on water usage per residential unit can not be calculated, which in the case of a hydro comparison is different than in a 6-plex, for example, having 6 hydro meters and likely also 6 panel boxes.

I’ve always said water is a “precious resource” and it most certainly is. There are many reasons to monitor your utilization of H2O.

Brandon Murphy (Pictured: An outstanding Junior C defenceman in 1990s for Woodstock Navy Vets), who is the County’s supervisor of water and waste water, reminded me that Oxford is lucky to have the (so-called) Sweaburg Swamp and it’s 8 wells which supply water to both treatment / distribution systems in Woodstock at Southside Park and on Bower Hill Road. Woodstock has water towers at Cowan Sportsplex to assist storage on north side of Pittock and a tower to serve Toyota also, plus other pumping stations scattered around the City.

There does still exist water department (enforcement) pickup trucks who monitor household lawn watering practices to make sure the even-day even-house 6-9 6-9 procedure is maintained.  The current water meters also tabulate your usage for billing purposes with ERTH Solutions simply driving around the neighbourhoods with a cellular tabulator called LDE/M (or low density metered)

Another important factor in the County / City relationship is that the County owns the waste water treatment plant on Admiral Street, which also is utilized by Innerkip and Embro for water purifying and then returning the water (effluent free, of course) to the Thames River water course west of Tecumseh Street.

For full infrastructure street replacement, often upgrades in pipe sizes are required, such as the Nesbitt and Vanier current construction – which I’m told – is receiving an up-size to 8-inch pipes from 6-inch supply under the roads.

Naturally, the County has an extremely strict asset management plan on all its water systems around the County. Oxford’s senior manager of water and waste water Don Ford was also at Tuesday’s open house.

Ford, Murphy and Fuller all confirmed to me that the actual installation project will be work hired by a third-party contractor – similar to the idea that Emterra picks up Woodstock recycling for the province.

The city and county water staff will coordinate any necessary water shutoffs along the way to households. Ford added that street geography will be the game plan to complete the process of visiting each home / property.

“The city will be completed in sections and the plan for installation will be part of the suppliers bid submission along with the schedule for staff review and approval,” says Ford.

“Current water storage (capacity) in the city is approximately 32,745 m³ of water storage and it is provided within the Bower Hill and Southside Park reservoirs and the Northwest (Cowan Sportsplex) and East (TMMC) water towers,” Ford explained.

The most recent Oxford Water and Waster Water Master Plan was penned and approved by County Council in 2024. Since plans and forecasts are extremely paramount, that report calculated Woodstock’s population to be 67,295 by 2046.









MARK SCHADENBERG

On October 26, vote for Mark Schadenberg as I have done my homework, and I'm ready to work for you in the duo role of City and County Council member for the next 4 years.

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